Shipping Policy
Shipping Policy
Processing Time
All orders are processed and dispatched from our warehouse within 5 business days of purchase. Please note that we do not ship on weekends or public holidays; orders placed on Saturday or Sunday will be dispatched the following Monday.
Delivery Estimates
Once shipped, delivery typically takes 10–20 business days, depending on your location and carrier availability. While we strive for timely delivery, please understand that delays may occasionally occur due to customs clearance, inspections, or unforeseen transit issues.
Shipping Rates
We offer flat shipping rates of $7.99 USD to destinations worldwide.
Tracking Your Order
A tracking number will be sent to you via the Shipping Confirmationemail. You can track your package using this number at .
Destinations
We currently ship to most countries worldwide. In the rare event that we cannot ship to your location, we will notify you immediately to resolve the issue. For inquiries regarding specific destinations, please contact us at vicoddyvip@foxmail.com.
Address Changes
To ensure prompt dispatch, address changes must be requested before 11:00 PM (PDT) on the same day the order was placed. Please email us at service@novastarz.us for assistance.
Billing vs. Shipping Address
Yes, we support shipping to an address different from your billing address.